Menards in Antioch, IL Closed now

Reviews about Menards

• ★ ★ ★ ★ ★

  February 28, 2020, by Bryan Loveless
  Stopped at Menards in Antioch IL today and have to say it was the best shopping experience I have had not only at this Menards but any retailer anywhere. I needed to purchase a few electrical supplies for a contractor that is doing work at my house. I am not an electrician so was not real sure what everything on the list was or where it was at. Shortly after entering the electrical section one of the Menards employees named Kim asked if I needed any help. Most employees in retail stores just point and say it is over there. I had a list, Kim knew what everything on my list was and helped me find everything on the list, she also made sure I was getting the better price options for everything I was getting. All this help was more than I have ever received from an employee at a retailer and Kim took it 2 steps further! She helped me get the larger items to the register and also carried them out to my truck for me. I have had several back operations and have severe issues with pain and my mobility - none of this was known to Kim. She didn't ask and feel that she treats every customer she comes across this way. I sure hope that her boss or someone higher reads this review, identifies Kim and acknowledges her kindness and professionalism! It was top notch and she deserves to be inline for a promotion if she is not already the store manager. We need more of this in this world. Every time I come to this Menards, I will look for Kim not only if I need help but to say hi and have a good day! This type of customer service needs to be instilled in any retail employee. When someone treats you like this and gives you unsolicited help it really changes the mood of your day, the positive vibes will trickle to anyone I come in contact today. Thanks Kim!! We need more people like you.
• ★ ★ ★ ★ ★

  March 13, 2019, by Benjamin Squires
  Its a menards... the staff is always friendly and asks if i need help. Some people dont like this but, when i do have aquestion it good that they are checking in wit me to see if i need something. I have better luck here than the othe big box hardware stores. Some folks complain about the quality if the products, i have never had an issue.